ask4 reach finals of ISPA’s customer service awards
ISPA (Internet Service Providers Association) has announced the finalists for its 13th annual awards with ask4 amongst 46 companies nominated across 13 categories. We at ask4 are driven by our commitment to delivering the best possible experience to all our customers and we are delighted that our dedication has been recognised in both the Consumer and Business sectors.
Jonathan Hudson, Chairman, commented “ask4 have, since our inception recognised the importance of people in an industry often dominated by technology. By delivering customer benefits such as average hold times of under 10 seconds for our UK based support centre and offering a geographic telephone number so mobile callers can contact us using inclusive minutes, we strive to ensure that being an ask4 customer is a delightful experience.”
ISPA’s Finalists:-
Best Consumer Customer Service ISP
ask4
BE Broadband
KC
MacAce
O2
PlusNet
Best Business Customer Service ISP sponsored by Geo
ask4
C4L
Entanet
Exa Networks
Fluidata
MacAce
The finalists will now be assessed by an independent panel of ISPA Awards judges to decide on the winners. The results will be announced on the 7th July at the ISPA’s award ceremony at the Lancaster London Hotel.
