How do I connect a games console to the internet?

General FAQs / How do I connect a games console to the internet?

 

If you would like to connect your games console (such as an Xbox or Playstation) to the internet, please select the relevant section below. (click to expand and collapse)

I live in student accomodation


If you would like to use a games console to play online games (such as Xbox Live) then the console must be registered to your Ask4 account. Devices can be added to the “My Account” section of this Portal page.

By default you can 2 devices registered to your Ask4 account. If you would like to use more than 2 devices, you will require an account add-on called 4Connect. This is a one-off payment of £15 and can be purchased in the “My Account” section at the top of this Portal page. You can also edit your current devices in the “My Account” section.

I live in residential accomodation


If you would like to use a games console to play online games (such as Xbox Live) then the console must be registered to your Ask4 account. This needs to be done via telephone for security reasons, please call our Support Team on 0114 303 3232.

Alternatively, if you are using a router, then no console does not need registering to your Ask4 account (just the router needs registering).